Consultative transfer on a handset under Lync has to date been the exclusive domain of the Tanjay/CX700, and now I see it’s natively across the entire Sound Point family as well. Other selling points for me include: I thought I’d take Jeff’s posts a little further and see what else I could find or do with these guys…
So, AU0 later and overnight e Bay sent me a 321 to play with.
(Press # to cycle between the keyboard entry modes). The obvious question arises: if the Sound Point range includes full-duplex handsfree (as against the CX500’s 1-way “on-hook dialling”) from the outset, and it’s now integrated to Lync, why would you bother with the 500, or possibly even the 600? In the Aries’ favour is the PIN-based login, and the fact that it doesn’t require any Lync licence to use it (if configured as a common area phone).
Anyways, after you’ve changed your password to something not-quite-so-complex and entered them into the phone, press the back-arrow. There are a few other strikes against the Sound Points to take into consideration: The Sound Point range is a broad family of SIP handsets that you can now re-birth for Lync.
If you haven’t yet, source the bootrom and firmware from here, copy them to the Firmware folder and explode.
Polycom UC Software 4.0.2 B [Combined] = Sound Point_IP_Boot ROM_4_4_0B_Upgrader_release_Boot ROM 4.4.0B Upgrader Utility = UC_Software_4_0_2B_release_sig_While you’re downloading, grab XML Notepad 2007 and install it. And if you’ve not been converted to the cause yet, please also download Notepad . EXE won’t correctly display the log files the phones write.
Here’s a quick walk-through of what I had to do to get it working in my Lab.
First off, you’re going to need an FTP server to serve the necessary files to the phones. I have an “Apps server” that my Lync utils live on, so it made sense that this was where I’d put Filezilla and the Polycom firmware and config.
We’re going to create 2 new config files, and edit the pre-existing Master config file.
I was actually quite impressed when I managed to get my sample IP650 working.
His recent post on getting the Sound Point phones working under Lync was invaluable – and the extension dialling one even better!
(You don’t need to raise a change request for this, trust me). Because Lync is all SSL-secured, we need to copy the Front-End’s root cert to the config file that the phone will suck.
Jeff’s covered it off nicely here, so I’ll skim a little. / Certificates / Add / Computer Account / Next / Finish / OK.
This release is identical to the SIP 3.1.2 release with the addition of software and configuration parameters applicable to the VVX 1500 phone.