Apple store not updating

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After numerous resets using volume up, volume down and then holding side button, I was able to use touch screen and start setup process.

He/She said there is no guarantee but hopefully I walk out with a working phone. Beautiful pictures and the face recognition is awesome, no more groping to get my finger on the button. However, my i Phone X screen stopped responding momentarily when I walked outside and the temperature dropped from 23C to 5-8C. Face ID and fingerprints don’t give you the legal protection of a Passcode...

I talked with a very good friend, fairly high up in the Apple and "he/she" said I can walk in and should be able to switch out the phone.

I do have an appointment with a Genius today just so I don't have to wait at the store as long as a walk in. They get through with Hi This is just a user to user forum nobody hear works for Apple We are just users of apple devices we help with software problems.

i OS 11 delivers innovative features and the redesigned App Store to hundreds of millions of customers around the world.

Your apps can deliver more intelligent, unified, and immersive experiences with Core ML, ARKit, new camera APIs, new Siri Kit domains, Apple Music integration, drag and drop for i Pad, and more.

If it was a hardware issue reinstalling the software wouldn't make it start working. with Genius on Tuesday hoping they can resolve as I am not putting a 59 dollar hold on my card for a brand new phone that doesn't work.

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